Frequently Asked Questions

Get Advice, answer and information

  • IH Tep Phon Branch #306A-306B, St 182, Sangkat Teuk Larok 3, Khan Toul Kork, Phnom Penh
  • IH St. 60m Branch #S09A, St Samdach Hun Neang, Sangkat Chak Angre Krom, Khan Meanchey, Phnom Penh,
  • Please contact: 081 67 67 22
  • Our Packages:
    • Fiber Home 7
      • 16 Mbps for Night
      • 8 Mbps for Day
      • 15Mbps for Game, Facebook, and YouTube
    • Fiber Home 8
      • 20 Mbps for Night
      • 10 Mbps for Day
      • 35 Mbps for Game, Facebook, and YouTube
    • Fiber Home 9
      • 30 Mbps for Night
      • 15 Mbps for Day
      • 40 Mbps for Game, Facebook, and YouTube
  • Service is charged in advance
    • 6 Months
    • 12 Months
  • All Internet Home customers can pay their bill through ABA App or Wing.
  • For individual / personal account, you need to present a valid ID and / or passport plus proof of current address.
  • Internet Home offers promotion‚Äč about bill payment
    • Payment 12 months free 1 month.
  • For detail information please contact: 081 67 67 22/ 023 97 67 67
  • Period of installation about 1 week.
  • Yes, customer can upgrade it.
  • Identify the problem displayed on the screen
  • Re-start your computer, re-set your modem / WiMAX CPE, and try to re-connect. If this fails, proceed
  • Call our Customer Care Center at 023 97 67 67/ 081 67 67 22.
  • Your account gets locked because of overdue. For zero deposit customers, our billing system automatically locks an overdue account that has not been settled within 7 days from the date of receipt of invoice. As for default accounts, overdue accounts get locked within 21 days from the date of receipt of invoice.
  • Fiber Optic underground 100%. Internet Home provide customer with fast speed, not inconvenience.
  • All our equipment 1-year warranty.
  • Our company has enough equipment to provide them when electricity cut-off.
  • Our support center working for 7 days/ week and 24h/day.
GIANTFOCUS Closo Cloud Software Technology Transformer